Faq – BREWthis

BREWthis Portable Espresso Machine

How long does the battery last?

BREWthis is equipped with a 7500mAh battery, capable of brewing up to 5 cups using the built-in heating system, or over 200 cups when hot water is used—all on a single charge.

Do I need to hold during extraction?

No! simply place the machine securely on the cup and let it operate. BREWthis ensures stability throughout the brewing process, allowing for a completely hands-free experience.

How long does it take to make my coffee?

With cold water, heating takes around 180–250 seconds. With hot water, extraction takes about 20 seconds.

What materials are used?

BREWthis has a durable ABS resin and aluminum alloy exterior, with a food-grade stainless steel water tank and BPA-free components.

Warranty?

The machine has a 12-month warranty. Keep your purchase receipt and email support@brewthis.com.my for warranty support.

Is BREWthis waterproof?

Yes! BREWthis features an IPX4 waterproof rating, making it easy to clean and use under any conditions.

How do I activate brewing?

Unlock Device : Press once to unlock device, and battery level will display as light indicators.

Direct Extraction : Double press while the device is unlock to start direct extraction.

Heating Extraction : Press and hold button for 2 seconds to start heating process.

BREWstand foldable and adjustable stand

What is BREWstand?

BREWstand is a foldable and adjustable stand made for BREWthis Portable Espresso Machine and pour-overs.

What’s the adjustable range?

Specifications

Adjustable Height Range: 6.5cm
Lowest Height: 10cm × 10cm × 13cm
Highest Height: 10cm × 10cm × 19.5cm

What’s the hole diameter?

The hole diameter is 6.7cm.

Is BREWstand waterproof?

BREWstand is made of aluminum. It does not rust or stain easily.

Warranty?

The machine has a 12-month warranty. Keep your purchase receipt and email support@brewthis.com.my for warranty support.

BREWbeans - Wanderlust

What is BREWbeans?

BREWbeans is our coffee range, currently starting with Wanderlust.

Wanderlust a medium-dark roast Arabica blend from Brazil and Guatemala. Roasted locally in Malaysia, it delivers velvety chocolate sweetness, nutty notes and a subtle fruity finish.

When are BREWbeans roasted?

BREWbeans are roasted in batches, and every bag is sold within two months of its roast date to keep your coffee fresh and flavourful.

Where can I buy BREWbeans?

Shop right here on our website, simply head to our product page and look for Wanderlust. You can also find BREWbeans on Shopee.

How long does BREWbean stay fresh?

For the best flavour, enjoy whole beans within 2–3 weeks of opening, or 1–2 weeks for ground coffee.

How should I store BREWbeans?

Keep tightly sealed in a cool, dry place, away from sunlight, heat and moisture.

Is BREWbeans available for office purchase?

Yes! For office orders over 5kg, contact us through our social media channels or support@brewthis.my, and we’ll help arrange your order.

Subscription Plan

What is subscription plan?

Keep your coffee stocked without reordering. Choose your quantity, grind and delivery frequency, and we’ll handle the rest.

Each subscription order is freshly roasted and shipped within 12 days of roasting, so your beans arrive no more than 15 days old.

Enjoy permanent 10% off and free delivery across Malaysia.

Can I unsubscribe or switch my plan?

Yes! Go to Profile → Subscriptions to manage, change or cancel your plan.

Need help? Contact us through social media or support@brewthis.my.

What are the payment methods?

Subscription supports debit/credit card payments only.

Can I pause my plan for vacation?

Yes! Go to Profile → Subscriptions to manage your plan.

To stop the next months order, please pause the plan 14days before your next delivery date.

What is the benefit of subscription plan?